Buyers, use SmartPac for a safer and faster shopping delivery


Recently, I think I am like a preggy craving for online shopping. I have been very generous with my monthly salary and use it to purchase items which I like, regardless of the number of discounts (so unusual for me). Seriously, I am on shopping drug.

However, the main pain point in online shopping is the wait for parcels to arrive! Luckily, SingPost came out with an intelligent solution— SmartPac.

Showcase of all different SmartPac and Poly M options
SmartPac is somewhat like a registered mail. It is a postage-paid, trackable doorstep delivery. This mailing method is only for recipients residing in Singapore and is said to have fast local delivery— within 2 to 3 days. SingPost claims that 90% of the parcels will be delivered on the next working day if the seller mails out by collection time.

Therefore, as a buyer, you can expect to receive your parcel from the postman right at your doorstep. Else, if you are not at home, the parcel will be deposited into your letterbox instead. And... if your letterbox happens to be full, the postman will issue a delivery advice into your letterbox, where you can arrange for a collection of SmartPac at the stated Post Office within the next 10 working days. See— every situation is well catered for!

In order to experience the delivery service myself, I mailed out two parcels using a 600g Poly M packet and a 600g SmartPac packet. I was really impressed with the delivery experience because:
  • Poly M took 2 days to arrive in my mailbox!
  • SmartPac took 1 day to arrive its destination!
SmartPac tracking status
You can find the tracking number on the left of the SmartPac packaging

As expected, the packaging itself arrived slightly crumpled. As for the quality of the products inside the parcels, they are well delivered without a dent. The whole mailing experience is absolutely positive!

The condition of items received from my parcels
One key thing about SmartPac is that you have to prepay a flat rate for the delivery service and postage cost. Therefore, in order to fully utilise SmartPac package, I suggest buyers opt for SmartPac when you are purchasing items that are around the weight and size limit of each different option:
  1. SmartPac Mini— 150mm*220mm, ≤600g polymailer
  2. SmartPac Lite— 240mm*330mm, ≤1kg polymailer
  3. SmartPac Box— 190mm*300mm, ≤3kg cardboard box

However, it is recommended to not send anything that is of high value (e.g. $1000 diamond ring), items with high tendency of leakage (unless sealed tightly) or precious items (e.g. one and only item in the world). For those above-mentioned items, you might want to see if there are any more suitable mailing solutions here.
  1. Purchase your items. Take note of the item's weight and size. 
  2. Request for SmartPac delivery from your seller. 
  3. Ask for SmartPac tracking number after seller mails out your item. 
  4. Track your SmartPac delivery via SingPost's track item tool or SingPost mobile app. 
  5. Prepare for incoming delivery right at your doorstep within 2 to 3 working days. 
  6. Thank the seller for not stealing your parcel :P

On a side note, SingPost is having a #SMARTwaytoPAC pre-cyber sale promotion from September to end October— SmartPac and PolyM are going at 12% off with a minimum of 20 pieces purchase! This serves as a good chance for you to try out SmartPac in your next shopping spree.

Simply ask your seller to purchase a SmartPac package (Remarks: products in discount are sold in a bundle of 10 pieces) from any post office or Shop@Singpost, then pay the seller at a DISCOUNTED package price to receive your items within 2-3 days, fast and secure! How awesome can it be!

This post is a collaboration between Sample Store and SingPost.

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Joysofyz | Yuji's Budget Story: Buyers, use SmartPac for a safer and faster shopping delivery
Buyers, use SmartPac for a safer and faster shopping delivery
smartpac is a postage-paid, trackable doorstep delivery offered by SIngPost. This mailing method is only for local areas and reach the recipients' doorstep within 2 to 3 days.
Joysofyz | Yuji's Budget Story
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